Policy document

Safeguarding Policy

Version 1.0
Adopted January 2025
Review due January 2026
Policy owner Karmic Ventures LLC

Contents

  1. Policy statement and scope
  2. Definitions
  3. Safeguarding principles
  4. Companion vetting and screening
  5. Family verification and welfare monitoring
  6. Platform design and access controls
  7. Prohibited conduct
  8. Content and data relating to children
  9. Reporting and incident response
  10. At-18 transition protocol
  11. Training and awareness
  12. Local partner obligations
  13. Policy review and accountability
  14. Contact and escalation

This policy should be read alongside the Karmic Parents Terms of Service, Privacy Policy, and Child Safety page. In the event of any conflict between this document and those, this document takes precedence on safeguarding matters.

Section 01

Policy statement and scope

Karmic Ventures LLC ("the Company") operates a platform that facilitates long-term relationships between adult members ("companions") in developed countries and families raising children ("partner families") in developing countries. The Company recognises that this model creates specific obligations regarding the safety, welfare, and dignity of the children at the centre of these relationships.

This policy establishes the Company's commitment to child safeguarding, defines the standards applied across all aspects of platform operation, and sets out the procedures for preventing harm and responding to safeguarding concerns.

Overriding principle: The safety and welfare of children in partner families takes absolute precedence over all commercial, operational, and reputational considerations. No exception to this principle is permissible under any circumstances.

Scope

This policy applies to:

This policy covers all children under the age of 18 who are members of partner families in the Karmic Parents programme, regardless of the age of majority in their country of residence.

Section 02

Definitions

TermDefinition
ChildAny person under the age of 18, regardless of the age of majority in their jurisdiction of residence.
CompanionAn adult member of the Karmic Parents platform who has been vetted and matched with a partner family.
Partner familyA family in a programme country that has been verified by a local partner organisation and matched with a companion.
Local partnerA community organisation in a programme country operating under formal agreement with Karmic Parents to conduct family verification and welfare monitoring.
Safeguarding concernAny information, observation, or disclosure that suggests a child may be at risk of harm, abuse, neglect, or exploitation — whether connected to the programme or otherwise.
Designated Safeguarding Lead (DSL)The named individual within Karmic Ventures LLC responsible for safeguarding matters. Contact: safety@karmicparents.com
Inner RoomThe companion-facing platform dashboard through which all interactions with partner families are mediated.
Section 03

Safeguarding principles

The following principles govern all safeguarding decisions and design choices across the platform:

Section 04

Companion vetting and screening

Required before any access is granted

Grounds for automatic rejection

Ongoing screening

Companions are subject to re-screening at the Company's discretion, including but not limited to situations where new information comes to light about a companion's circumstances or conduct. Companions are required to disclose any criminal charges or convictions occurring after their initial vetting within 30 days of the relevant event.

Section 05

Family verification and welfare monitoring

Initial verification

All partner families are verified in person by a local partner organisation prior to being matched with a companion. Verification includes:

Ongoing welfare monitoring

Family exit

Families may exit the programme at any time without consequence. Exit requests are managed by the local partner organisation and communicated to the Company, which manages the transition with the companion. No family is required to provide a reason for exit.

Section 06

Platform design and access controls

Structural protections

Content moderation

All content submitted through the platform is subject to review before delivery to families. The Company reserves the right to withhold, edit, or return any content that appears to violate safeguarding standards, including content that:

Section 07

Prohibited conduct

The following conduct by companions results in immediate account termination without warning and, where appropriate, referral to relevant authorities:

Absolute prohibitions — no exceptions
  • Any direct contact with a child through any channel
  • Any attempt to identify the specific location, school, or address of a child or family
  • Sharing of child-related content received through the platform with any third party without explicit written authorisation from the Company
  • Any communication of a romantic or sexual nature with any family member
  • Any arrangement or attempt to arrange a meeting with a child or young person outside the formal at-18 consent process
  • Financial transfers to families outside the platform's contribution mechanism
  • Recording or retaining video or audio content involving children for purposes beyond personal journal use
  • Providing false information in any Company-administered process
  • Failure to disclose criminal charges or convictions as required by the Terms of Service

The Company cooperates fully with law enforcement and child protection authorities in any investigation arising from companion conduct, including disclosure of all relevant platform data.

Section 08

Content and data relating to children

Consent requirements

Data minimisation

The Company collects and processes only the minimum data necessary about children to operate the programme. Data relating to children is stored separately from other platform data with additional access controls and is accessible to the minimum number of team members required for programme operation.

Retention and deletion

Data relating to children in the programme is retained for the duration of active participation and for three years following the child's eighteenth birthday to facilitate the at-18 transition process. After this period, data is deleted unless retention is required by law.

Section 09

Reporting and incident response

How to report a concern

Safeguarding concerns may be reported by any person — companion, family member, local partner, employee, or third party — through the following channels:

Concerns may be raised anonymously. Anonymous concerns receive the same level of initial assessment as named concerns.

Response timeline

Concern levelDescriptionResponse timeline
Immediate riskChild believed to be in immediate dangerReport to local emergency services immediately. Company notified within 1 hour.
Serious concernSuspected abuse, exploitation, or serious safeguarding breachDSL assessment within 4 hours. Suspension of relevant account pending review. Report to authorities within 24 hours if substantiated.
Moderate concernBehaviour inconsistent with safeguarding standards but not immediately dangerousDSL assessment within 24 hours. Formal review within 5 business days.
Low-level concernUncertain or ambiguous situation requiring monitoringLogged and monitored. Follow-up assessment within 14 days.

Mandatory reporting

Where a safeguarding assessment concludes that a child is at risk of harm or has been harmed, the Company reports to the relevant child protection authorities in the child's country of residence. This obligation applies regardless of the source of the information, the identity of the person implicated, or any other consideration. The Company does not investigate alleged crimes — it reports them and cooperates fully with authority investigations.

Record keeping

All safeguarding concerns, assessments, actions taken, and outcomes are documented in the Company's safeguarding log. Records are retained for a minimum of seven years. Safeguarding records are separate from general operational records and accessible only to designated safeguarding personnel.

Section 10

At-18 transition protocol

When a child in the programme approaches the age of 18, the following protocol is followed:

Year before majority

At majority

If consent to contact is given

If consent is not given

Section 11

Training and awareness

Team members

All Karmic Parents team members who interact with companion or family data complete safeguarding awareness training before taking up their role. Training is refreshed annually. Records of training completion are maintained by the Company.

Companions

All companions are required to read and confirm understanding of this Safeguarding Policy and the Child Safety page as part of the platform onboarding process. Companions receive a summary of key safeguarding obligations at the point of each annual membership renewal.

Local partners

Local partner organisations are required to confirm that their staff involved in the Karmic Parents programme have received appropriate safeguarding training in their jurisdiction. Evidence of training is required at the point of partnership agreement and at annual review.

Section 12

Local partner obligations

All local partner organisations operate under a formal written agreement with Karmic Parents that includes the following safeguarding obligations:

Failure to meet these obligations may result in termination of the partnership agreement. The Company conducts annual review of all local partner safeguarding practices.

Section 13

Policy review and accountability

Review schedule

This policy is reviewed annually by the Company's Designated Safeguarding Lead. Review considers:

Updated versions of this policy are published on the Company website and communicated to all companions and local partners within 30 days of adoption.

Accountability

The founder of Karmic Ventures LLC holds ultimate accountability for safeguarding standards across the platform. The Designated Safeguarding Lead holds operational responsibility for implementing this policy and responding to concerns. Both roles and their named holders are identified in the contacts section of this document.

External review

The Company will engage an independent safeguarding review by an external specialist within 24 months of this policy's adoption, and subsequently at intervals of no more than three years. The findings of external reviews will be published in summary form on the Company website.

Section 14

Contact and escalation

Safeguarding contacts

Designated Safeguarding Lead safety@karmicparents.com — 24-hour response
General safeguarding enquiries hello@karmicparents.com
Policy document enquiries hello@karmicparents.com
Company registration Karmic Ventures LLC — Wyoming, United States — [Registration number]
Registered agent [Agent name and address]

In a safeguarding emergency involving immediate risk to a child, contact local emergency services first. Do not wait. Notify the Company DSL as soon as practicable after emergency services have been contacted.