We have written this policy in plain language because we believe you deserve to understand how your data is used, not just have access to a document that satisfies a legal requirement. If anything here is unclear, please write to us and we will explain it.
Karmic Ventures LLC is a company registered in the state of Wyoming, United States. We operate the website at karmicparents.com and the services described on it.
When this policy refers to "Karmic Parents", "we", "us", or "our", it means Karmic Ventures LLC.
When this policy refers to "you", it means any person who uses our website or services — including companions (people who join our platform as members), visitors to our website, and recipients of our Nurture Pack service.
For the purposes of the UK and EU General Data Protection Regulation (GDPR), Karmic Ventures LLC is the data controller for the personal data we collect about you.
We collect standard technical information that your browser sends automatically when you visit any website. This includes your IP address, browser type, operating system, the pages you visit, and how long you spend on them. We use this to understand how people use our website so we can improve it. We do not use this information to identify you personally.
Our letter form collects the following information from you:
We use this information to evaluate whether you are suitable to become a companion on our platform, to begin our vetting and matching process, and to communicate with you about your application.
To complete the vetting process we require:
We use this information solely for the purpose of child safeguarding. We do not use it for marketing, profiling, or any other purpose.
We store the content you create within the platform — Pages diary entries, Plan submissions, journal records, and Reflect responses. This content belongs to you. We store it to provide the service you subscribed to and to maintain the continuity of your journey record.
We do not store your payment card details. All payment processing is handled by our payment processors (Stripe and Paddle) who store your payment information under their own privacy policies. We receive confirmation of payment and your subscription status but never your full card number or security code.
We collect your name, email address, your recipient's name and email address, and the personal message you provide. We use this information solely to produce and deliver your Nurture Pack. We do not add recipients to any marketing list without their explicit consent.
We store records of communications between you and Karmic Parents for the purpose of providing support and maintaining our service records.
We use your personal data only for the following purposes:
What we do not do with your data: We do not sell your personal data to any third party. We do not use your data for advertising. We do not share your data with family partners without your consent. We do not profile you for automated decision-making.
For users in the UK and European Union, we process your personal data on the following legal bases:
This section is the most important in this policy. We take the privacy and safety of children with the utmost seriousness.
Karmic Parents does not collect personal data directly from children. All information about children in our partner families is provided by their parents or legal guardians. Children do not interact with our platform directly and do not have accounts.
We collect limited information about children in partner families — specifically their first name, age, country of residence, and general welfare information provided by their parents. We use this information solely to facilitate the companion relationship and to monitor the welfare of children in our programme.
We do not share a child's personal information with a companion beyond their first name and general age range. A child's full name, location details, school, and family circumstances are never shared with companions.
Photographs and video content involving children are only collected and shared with the explicit written consent of the child's parent or legal guardian for each specific piece of content. All such consent is documented and retained.
When a child in our programme reaches the age of 18, they become an adult user of the platform if they choose to engage directly. At that point they are subject to this privacy policy in their own right and their consent is required for any continued data processing.
If you have concerns about how we handle data relating to a child in our programme, please contact us immediately at hello@karmicparents.com. Child safety concerns are responded to within 24 hours.
If you are matched with a family, we share your first name, your letter responses, and the communications you send through the platform with the matched family. We do not share your full name, contact details, financial information, or background check results with families.
We use a small number of third-party service providers to operate our platform. Each is bound by data processing agreements that restrict their use of your data to the specific service they provide:
In each country where we operate, we work with trusted local community organisations who conduct family welfare visits and family verification. We share limited family information with these partners — specifically the information needed to identify and visit the families in our programme. These partners are bound by confidentiality agreements and child protection obligations.
We will disclose personal data when required to do so by law, court order, or lawful request from a government or regulatory authority. We will notify you of any such disclosure unless we are legally prohibited from doing so.
If we become aware of information suggesting that a child in our programme is at risk of harm, we will report this to the relevant child protection authorities in the child's country of residence regardless of any other consideration. Child safety takes precedence over all other obligations including confidentiality.
Karmic Parents operates internationally by its nature. Your data may be transferred to and stored in countries outside your country of residence, including countries that may not have the same data protection standards as your home country.
For transfers of data from the European Economic Area (EEA) or the United Kingdom to countries outside those areas, we rely on the following mechanisms to ensure adequate protection:
If you would like more information about the specific safeguards we apply to international transfers of your data, please contact us at hello@karmicparents.com.
We keep your data for as long as necessary to provide our service and meet our legal obligations. Specifically:
Depending on where you live, you have some or all of the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this within 30 days of your request.
You have the right to ask us to correct personal data that is inaccurate or incomplete.
You have the right to ask us to delete your personal data in certain circumstances — for example if you withdraw your application or if the data is no longer necessary for the purpose it was collected. Note that we cannot delete data we are legally required to retain.
You have the right to ask us to restrict how we use your data in certain circumstances while a dispute or query is being resolved.
You have the right to receive your data in a commonly used machine-readable format to transfer to another service where technically feasible.
You have the right to object to our processing of your data where we rely on legitimate interests as our legal basis.
We do not make automated decisions about you that have significant legal or similar effects. Our matching and vetting process involves human review at every stage.
To exercise any of these rights, write to us at hello@karmicparents.com. We will respond within 30 days. We may need to verify your identity before processing your request.
If you are in the EU or UK and you believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection authority.
If you are a California resident, you have additional rights under the California Consumer Privacy Act including the right to know what personal information we collect, the right to delete personal information, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights. To exercise your CCPA rights, contact us at hello@karmicparents.com.
Our website uses cookies — small text files stored on your device when you visit. We use cookies for the following purposes:
We do not use advertising cookies. We do not allow third-party advertising networks to place cookies on our website.
You can manage your cookie preferences through the cookie consent banner displayed on your first visit, or through your browser settings. Note that disabling certain cookies may affect the functionality of the platform.
For full details of the specific cookies we use, see our standalone Cookie Policy.
We take the security of your personal data seriously, particularly given the sensitive nature of some of the data we hold — including background check results and information relating to children.
We implement the following security measures:
No system is completely secure. If you become aware of any security vulnerability or data breach relating to our platform, please notify us immediately at hello@karmicparents.com.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and any relevant regulatory authority within the timeframes required by applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes we will notify active companions by email at least 30 days before the changes take effect. We will also update the "Last updated" date at the top of this policy.
Your continued use of our platform after the effective date of any changes constitutes your acceptance of the updated policy.
Email: hello@karmicparents.com
Response time: within 30 days for standard requests, within 24 hours for child safety concerns
Karmic Ventures LLC
Registered in Wyoming, United States
Registered Agent: [Agent Name and Address]